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‎11-13-2017 04:24 PM

HP Recommended
Product: HP LaserJet Pro 400 color MFP
Operating System: Microsoft Windows 10 (64-bit)

I am on the InkJet board with a similar question for regular and XL cartridges. For this LaserJet I bought a OEM HP 305X Black Cartridge and replaced it among HP305A Color Cartridges. The black toner amout level shows only half full and the question-mark (help) is giving signal. The printer is printing! Please let me know how to get the right amont (full) shown and how to solve any of these problems in the future using Original HP cartridges.

Do I have to reset the firmware? Do I have to download firm-ware up-dates.  Simply unplug and replug did not help!

 

Best & Ciao TIP's

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