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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-11-2018 04:25 PM

HP Recommended
Product: Laserjet 1320tn
Operating System: Microsoft Windows 10 (64-bit)

I am trying to install LaserJet 1320tn on Windows 10, new install. The printer is connected trhough Ethernet and I can access the printer fine through web interface. 

When I try to install the printer in Windows 10, I go through Setting, adding printer,  TCP/IP interface, enter the IP address, chose the printer from the Windows update dialog and then it shows that the printer driver is installing. In approx. 10 seconds, the screen pops up with "Printer driver was noi installed". 

I tried everything from going through Control panel, running troubleshooter, setting another admin account, it will always fail in installing the driver. 

The weird thing is that it used to work on my other Win 10 machine, but there the Win 10 was upgraded from Win 7.  I also have Photosmart D7460, which has exactly the same problem installing drivers.

Any ideas, even poiting in the right direction? Thanks

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