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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-14-2017 06:22 AM

HP Recommended
Product: HP Laserjet 9040dn PCL6
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

Our HP Laserjet 9040dn is having some issues on startup. Immediately after I turn it on, all of the lights are solid (Ready, Data, Attention) and the display is blank. Nothing ever shows on the display. The printer doesn't respond to any button presses, and the printer sits there like this nonstop. I can hear the whirring inside like it is trying to start, but it never does.

 

Any suggestions?

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