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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-01-2021 12:42 AM

HP Recommended
Product: Laserjet Pro M476

My MFP M476 laserjet printer  has begun displaying "Fuser 50.9 Error".

I have followed the displayed instructions to power off and switch on again . However  the problem persists. This error prevents using the unit which is otherwise still in good working order .

The unit was purchase in 2016 and became out of warranty . The toner however the usage has been very light, still running on the originally shipped toner cartridges - estimate in the order of 2000 prints in total.

cartridges have had one cycle of change . I called HP support in SIngapore  and was told the model in no longer in production 

If anyone in the community could help me to rectify this problem . I would  be most grateful. Thank you .

my email is raj@containertradesstatistics.com.

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