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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-29-2019 11:53 AM

HP Recommended
Product: HP Officejet Pro X576dw MFP
Operating System: Microsoft Windows 10 (64-bit)

So I have a Officejet  Pro X576dw MFP and it is network wirred, most of the computers in the office show up on it's "scan to computer " list, one of them always throwes an error on this PC "HP Officejet Pro X576dw was not found". I have reinstalled with the installer tools, ran the  print and scan doctor and everything checks out ok but when I click to test scan it runs the same error message. I see on the web page tool for the printer that it has scan to computert disabeled and I cannot figgure out for the life of me to turn it on! 

 

scan error.JPGscan error 2.JPG

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