-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Printers
- HP Officejet Pro X576DW Power On Frozen

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

10-22-2023 09:40 AM - edited 10-22-2023 09:41 AM
Product: HP Officejet Pro X576DW
I got HP Officejet Pro X576DW printer. After it's power on it loads and screen become not responding. Power off button not responding. I did tried hard power off, disconnect power cable. waited 2-3 min. then hold power on button for 30 sec.
After power back on. Turn on unit with power button. Printer loads up. Screen become responsive for 5-10 sec and then all freezing up again and not responding. Any more suggestions?? Some hard factory reset?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.