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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-05-2019 01:49 PM

HP Recommended
Product: HP Pagewide Pro
Operating System: Microsoft Windows 10 (64-bit)

There is a blue line that appears on every single scan using the ADF.  It does not appear when I use the flatbed.  I have checked the glass, the rollers and there is no visible thing that could be causing it.  Again, only on scans using the automatic document feeder.  So frustrating.  How can I fix this???????  

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