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‎02-24-2021 10:14 AM - edited ‎02-24-2021 10:16 AM

HP Recommended
Product: Pavilion All-in-one 24 and MFP M 283fdw
Operating System: Microsoft Windows 10 (64-bit)

Has anyone else had a second printer appear in HP Print & Scan Doctor when troubleshooting? Mine showed a second printer which I've never owned ( i.e. not an old one which I uninstalled, I've NEVER used this model at home or at work) as "installed" with a blue tick and (net) after the model number when in "Step1-select printer" ?! It doesn't show in Windows settings and can't be uninstalled or communicated with so why is it there? A neighbour's wireless maybe? Also mine shows as offline and fails to print sometimes despite being on? Thoughts - thanks.

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