• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-25-2021 10:04 AM - last edited on ‎02-27-2021 12:36 PM by Retired

HP Recommended
Product: Scanjet 7000 S3
Operating System: Microsoft Windows 10 (64-bit)

HP Scanjet 7000 S3

Windows 10 Pro 64 bit

10 Scanners in 9 different offices

 

This scanner is great, but the drivers HP has failed to fix the problem.

 

The USB connection to the scanner will break. The "solution" that HP provides is to uninstall the software, then reinstall the software. This is a 25 minute process. The issue occurs everytime there is a Windows Update installed, at least once per month.

 

We have decided to switch to anothe brand of scanner, Fujitsu or Brother.

 

Good Bye HP.

 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.