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‎10-17-2017 12:11 PM

HP Recommended
Product: HP Scanjet 8270
Operating System: Microsoft Windows 7 (64-bit)

Started with a clean image.

Installed software from HP web site.

Trying to scan. 

App is crashing and this is in event viewer

 

Faulting application name: hpiscnapp.exe, version: 14.5.459.0, time stamp: 0x55b0ba9d

Faulting module name: hpgt82.dll, version: 1.0.2014.523, time stamp: 0x54487d0f

Exception code: 0xc0000005

Fault offset: 0x00021710

Faulting process id: 0x5fc

Faulting application start time: 0x01d34770abdacd13

Faulting application path: C:\Program Files (x86)\HP\Digital Imaging\bin\hpiscnapp.exe

Faulting module path: C:\Program Files (x86)\Common Files\Hewlett-Packard\Scanjet\DriverStore\hpgt82.dll

Report Id: ef10c173-b363-11e7-95cf-4439c4501dff

 

 

Initially thought based on 0xc0000005 that DEP was issue so shut off DEP completely but no joy.  This exact same scanner with the exact same software is working on an HP laptop.  Can't help but wonder if there is some issue with Lenovo/HP hardware working together.

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my testing
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