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HP Recommended
All in one Pavilion
Microsoft Windows 10 (32-bit)

So this evening I have wasted a whole hour trying to accept the prompt request box "Do you want to make HP Smart better by sharing usage data?" - even if i click yes, the prompt request boomerangs back several times and then the App closes. I have not been able to scan and print home school material due to the inability to move beyond this stage. What do I do?

 

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