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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
DesignJet T930 (2017)
iOS

How can I connect the HP Smart App (iOS) with the plotter T930 when the mobile device and the plotter are not in the same Network?

 

Setup:

Plotter T930 in wired Network.

Plotter connected to mobile printing service. Plotter is registered at hpsmart.com

Sending Plots via E-Mail to the Plotter is working fine.

HP Smart App is installed on iPhone 6 (iOS13.x), the hpsmart-account appears in "settings".

 

In the Office the W-LAN ist Guest-Network ONLY.

How can I connect the HP Smart App (iOS) with the plotter when the mobile device and the plotter are not in the same Network?

Is there a chance to get it connected vi the hpsmart-registration / via the E-Mail Adress of the printer?

Final aim should be to print from anywhere from mobile phone / iPad.

 

Thanks & Greetings

Wolfgang

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