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HP Recommended
LaserJet Pro MFP M28-M31
Microsoft Windows 10 (64-bit)

I have installed the HP Smart App from the Microsoft Store and after a while it starts up and is blocked, stuck on the front page and I'm unable to press any button. I was using the app to scan documents, and I would really need it. I have completely reinstalled Windows and everything, but still has the same issue. Please help!

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