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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-11-2021 05:01 AM

HP Recommended
Product: Officejet pro 9010
Operating System: iOS

I want to report this bug (or kind of stupid popular setting) that can't be solved user-friendly but only updating HP Smart app.

 

When scanning something by using HP Smart app (in particular for iOS), choosing (for example) best resolution (300 DPI), the result is a 300 DPI scanned file WITH A VERY POOR QUALITY (compression/quality).

IMHO the app, by default, sets the scanner for scanning at 300 DPI but with 75% quality (maybe less).

 

This is a really stupid basic set. Please, revert it to 100% quality (in previous versions it was set at 100%, believe me). Or.. Add the possibility to choose also the quality/compression level in iOS HP Smart app.

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