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HP Recommended
upd-pcl6-x64-6.7.0.23989
Microsoft Windows 10 (64-bit)

When I Open a Printer in my software, and try to search Hp printers in network. the software crash.

Capture3.PNG

 

And this is the windbg info:

Capture.PNG

WARNING: Continuing a non-continuable exception
(343c.2684): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
hpmux225!MakePermanentW+0x415a2:
000007fe`ba8c16d2 488b11 mov rdx,qword ptr [rcx] ds:00000000`00000000=????????????????

 

Because our software is very large, so I write a simple demo. The demo can work fine. Here is my code:

private void button1_Click(object sender, EventArgs e)

{

   webBrowser1.Navigate("E:\\text.html");//webBrowser1 is just a WebBrowser control on WinForm.

   webBrowser1.Refresh();

   webBrowser1.Print();

}

But if I insert these code to my software, it will crash. So I do not know what caused  my software to crash.

 

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