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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-24-2021 02:59 PM

HP Recommended
Product: HP 8025
Operating System: Microsoft Windows 10 (64-bit)

The title says it all:
My HP8025 will not print Red or Blue, AFTER Cleaning Print Heads and running print report.

 

I have done four "levels" of printer head cleaning, installed brand new HP ink cartridges and completed a "print report". The only colors that generate are black and yellow. Not a drop of red or blue. I have never used after market ink. 

What should I do now?

An older post addressed similar concerns, but it did NOT say what to do if the problem continues. 
https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/Installed-new-color-ink-cartridge...

 

THANKS!

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