• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-26-2021 03:31 PM

HP Recommended
Product: msi CX62 7QL Intel Core i5, 16GB RAM
Operating System: Microsoft Windows 10 (64-bit)

I am wanting to design and print greetings cards direct onto custom sized cards 288 x 144mm. I have looked at HP on YouTube and the demo shows 'Create Form' from Printer Server menu (using a Windows OS) but I don't have this option at all. I have tried every which way and cannot get it to print. I am able to set up the page size, create a shortcut with the correct sizing but I can't add this custom size to the list of available templates already set up for me to select. Your help will be appreciated. I did update this laptop to Windows 10.  Do I need to upgrade the print drivers? Thank you.

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.