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‎07-27-2021 10:53 AM - last edited on ‎07-27-2021 10:57 AM by Retired

HP Recommended
Product: HP8710
Operating System: Microsoft Windows 10 (64-bit)

HP8710 wont print - deletes from que before print.  Windows 10 X64 with 9480M

prints perfectly on every other machine on the network.

deleted and installed new drivers.

updated firmware long before this issue occurred

followed every step on line.  Deleting print spooler ext.

Last attempt deleted all drivers and tried to reinstall - even though printer shows online it asks for IP address - "no internet connection" even though I'm connected.

Any suggestions would be greatly appreciated!

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