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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP WebJet Admin
Microsoft Windows Server 2016

I"m getting the below errors what attempting to start hp WebJet admin:

Application Error:

Faulting application name: HPWJAService.exe, version: 1.0.1.40187, time stamp: 0x5c40a300
Faulting module name: KERNELBASE.dll, version: 10.0.14393.2636, time stamp: 0x5bda7edc
Exception code: 0xe0434352
Fault offset: 0x0000000000034048
Faulting process id: 0x3d30
Faulting application start time: 0x01d4bca208a7f46f
Faulting application path: C:\Program Files\HP Inc\Web Jetadmin 10\bin\HPWJAService.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: ec1dda36-9fea-493b-8549-b8e604409f42
Faulting package full name:
Faulting package-relative application ID:

 

.NET Runtime:

Application: HPWJAService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.FileSystemEnumerableIterator`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CommonInit()
at System.IO.FileSystemEnumerableIterator`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]..ctor(System.String, System.String, System.String, System.IO.SearchOption, System.IO.SearchResultHandler`1<System.__Canon>, Boolean)
at System.IO.Directory.GetDirectories(System.String)
at HP.Imaging.Wjp.Sdk.Core.Framework.DirectoryFinder.FindFiles(System.String, System.String, System.String)
at HP.Imaging.Wjp.Sdk.Core.Framework.DirectoryFinder.FindFiles(System.String, System.String, System.String)
at HP.Imaging.Wjp.Core.Framework.ServerImpl.Start(HP.Imaging.Wjp.Core.Framework.ServerStartOptions, System.Collections.Generic.List`1<System.Guid>, HP.Imaging.Wjp.Sdk.Core.Framework.AbstractComponent[])
at HP.Imaging.Wjp.Core.Framework.ServerImpl.Start(HP.Imaging.Wjp.Core.Framework.ServerStartOptions)
at HP.Imaging.Wjp.Core.Framework.WjpService.Start()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

 

This is right after installing the application on the server.  I have another instance installed on a vm that is the same spec as the one getting the error.  

 

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