• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-10-2021 04:51 AM - edited ‎06-10-2021 04:53 AM

HP Recommended
Product: HP ScanJet Enterprise Flow N9120 Document Flatbed Scanner
Operating System: Microsoft Windows 10 (64-bit)

So I have an HP L2683A (HP ScanJet Enterprise Flow N9120 Document Flatbed Scanner)  that will not scan because it said the ADF feeder door was open. but it wasn't.

 

Using the Service Manual, I just decided to open the printer and started unplugging sensors before I threw this whole thing away, and BOOM, I found the right sensor, that when I unplug it, now I can scan, albeit just using the flatbed. 

 

This is the culprit: 

https://imgur.com/T8ViVRF

 

2021-06-10 04_40_59-Photo - Google Photos.jpg

 

Service manual says this part # is PF2307K226NI

 

If I buy a new sensor, will this 100% fix my problem? Probabilities? 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.