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‎06-16-2020 02:56 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I finally figured out the issue! In a previous post, I thought the problem was changing from WPA2 to WPA. However, the problem is actually HP's lack of 802.11R configurations with their printers. Tisk tisk.

To change settings, go to http://192.168.0.1/ and type "cusadmin" and your network password. Then, go to the "Wireless" tab up top, then "Advanced". Disable "802.11R" then "Save Changes".

Once your Hitron resets, your printer should properly display your network and prompt for the password. See the screenshot to make sure you change your settings on your Hitron modem/router correctly. Cheers!
Screen Shot 2020-06-16 at 12.39.35 AM.png

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