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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-10-2017 02:29 PM

HP Recommended
Product: Scanjet 5590 Flatbed Scanner
Operating System: Microsoft Windows 10 (64-bit)

Each tme I try to use my Scanjet 5590 Flatbed scanner on my Dell Inspiron13 2-in-1, it operates two times and then stops working. I have to unplug the power supply and restart the computer & the HP Smart Scanning software. I've tried downloading the scanner software and re-installing it, but I get a "Macromedia Projector  program unable to startup". I really like this scanner as it allows me scan slides and negatives as well as flat document/photos. 

What can I do to get this scanner to work properly on my system?

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