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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-28-2020 03:31 AM

HP Recommended
Product: HP ScanJet 300
Operating System: Microsoft Windows 10 (64-bit)

When i take color scan on hp scanjet 300 there is color lines in all page 

It is not a hardware problem. When i change user on pc (domain user) it work propertly.

When i connect this scanner to another PC - it work propertly. 

Delete and reintall driver - not helped.

Delete and create new User Profile - not acceptible.

I found the same problem (https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Hp-Scan-jet-problem-in-color-scan/m-p/6875403) but i dont find how to fix  it.

 

Kindly need solution to fix this issue.

Thx.

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