• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-26-2019 02:27 AM

HP Recommended
Product: EliteOne
Operating System: Microsoft Windows 10 (64-bit)

Hello,

few days ago  e-printing using   Hp ePrint +JetAdvantege stops working.    

I am used to print to my wireless printer using e-print email address:    *****@hpeprint.com

Printing threw subj. application get error message: "Printer validation failed"

1.JPG

It stops working simultaniously on all 3 computers, which I am using for printing.

 

1.  e-print service is still OK,  I can still print sending attached documents to the same printer using printers email address   *****@hpeprint.com 

2 My wireless printer is also OK

 

problam is related with Hp ePrint +JetAdvantage application itself.   I tried to remove all HP software and printers and reinstall Hp ePrint +JetAdvantage .  Now this application failed to register with printers email address:

"Current user registration is no longer valid. Register your email address with the HP ePrint service again."

2.JPG

 

 

Is it a problam with HP eprint service?  printer registration problems?   please help.   it stopped working one few days ago 

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.