• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-31-2021 09:15 AM

HP Recommended
Product: Ubuntu 18.04
Operating System: Ubuntu LTS

I am a long, long time HP Inkjet user and currently have an HP Envy Photo 6230 AIO. Last year I migrated from Windows to Linux. All went smoothly and I continued to print & scan as before. However, just recently something must have upgraded as I now get banding when printing photos and, worse still, I can no longer scan. Simple Scan tells me that I don't have a scanner attached.

 

So I cursed and went to the HP site to download an updated driver. I then followed the link to the "website that is outside HP Customer Support" and downloaded Hplip (because it isn't available in the Ubuntu Software repository).

 

However, when I try to run sh hplip-3.21.2.run as either me or as root I get this:

Creating directory hplip-3.21.2
Verifying archive integrity... All good.
Uncompressing HPLIP 3.21.2 Self Extracting Archive..............................................................................................................

.............................................................................................
hplip-3.21.2.run: 1: eval: ./hplip-install: Permission denied

 

If I cd to the newly created directory and run - $ ./hplip-install

I get:

-bash: ./hplip-install: Permission denied

 

Basically - HELP!!! What am I doing wrong?

 

FYI $python -V returns Python 3.6.9

 

I'm lost.

 

Before retiring (via voluntary redundancy) I was an HP employee but only because HP bought EDS. I implemented Oracle ERP for my sins
Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.