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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-10-2017 03:03 AM

HP Recommended
Product: laserjet m1522nf
Operating System: Microsoft Windows 7 (64-bit)

Hi,

I have a EliteBook 820 G3 and a Laserjet M1522nf.

I installed from scratch Windows 7 64 bit on my Elitebook and now I'm trying to link the printer without success.

I downloaded the right driver (I hope) from your website. The name of the file is: M1522series-win7-full-solution-AM-EMEA1-v4.3.exe.

The printer is connecteted to the network and I see it on the network (ping ok). Moreover with an other existing PC (Sony VAIO) I print, scan and use the fax without problem.

I launch the application and the steps are the following:

  1. search for new version of driver/application --> ok, it doesn't found new version;
  2. start the installation of driver/software --> after few seconds I have themessage showed below

 

I tried also to install driver with the printer connected with a usb cable with the same effect (same error).

 

All the driver of my PC are ok (please note the screenshot below).

 

I tried also with an old copy of driver (with the same name) that I stored on my hdd. Probably is the same driver that I used when I installed driver and software on other PC (Sony VAIO). The result was the same with the same error.

 

Obviously, HP toolbox is not present on my PC (it is present and working on my Sony VAIO).

 

I'm going crazy for this.... 🙂

 

Please, can you help me?

 

Thanks in advanced

 

Regards

 

Giovanni Bagnoli

 

P.S. sorry for my Englishimage.png

 

 

 

 

image.png

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