-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Printers
- I cannot change country on HP smart app

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

09-28-2021 09:46 PM
Product: Laserjet Pro M15W
Operating System: Microsoft Windows 10 (64-bit)
Hi, I was living in UAE and I changed my country to Germany, I changed it on my HP account but can't change it on HP smart on laptop or mobile.
I followed some methods written here in the community but nothing worked. I uninstall all HP software, Driver and package, Deleting printer... etc but when I log in to HP smart through a laptop or mobile it's still showing the old data that I'm living in UAE.
any solution, please! thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.