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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-21-2018 04:40 AM

HP Recommended
Product: SL-C430W
Operating System: Microsoft Windows 10 (64-bit)

I changed my old image transfer belt unit to a new image transfer belt unit. But the image transfer belt unit counter value did not change and remaining life is ending. How to reset the image transfer belt unit counter? Or do I need to move something more from the unused printer.

 

Severity:
Warning

 

Status Code:
C5-1120

 

Description:
C5-1120 The machine has determined that the image transfer belt unit has reached its end-of-life cycle. Samsung service intervention is required to replace the unit. Printing can still continue, all other machine services (if installed) are unaffected.

 

Skill Level:
Management

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