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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-13-2018 02:10 PM

HP Recommended
Product: JetDirect en3700 Print Server
Operating System: Microsoft Windows 7 (32-bit)

I recently acquired an HP JetDirect Print Server and I cannot seem to figure out how to connect my HP USB printer, the Print Server, and my wireless router/network together for the purpose of printing wirelessly from my Windows 7 Professional-based laptop and my iOS devices. I'm able to see that the printer is appearing on my wireless network but when I try to print to it, I get the message "No AirPrint Printers Found". I'm thinking my cable connection is wrong....goes like this:

 

-USB cable connecting printer to print server.

-Ethernet cable connecting wireless router to print server.

 

I'm wondering if the print server should have come with an installation CD?

 

I downloaded and installed the HP Download Manager on my Windows-based laptop and it discovered the printer and upgraded it successfully....but where do I go from there? I've searched the Internet intensely and can't seem to locate anything that helps.

 

What am I doing wrong? I'm in dire need of assistance, all suggestions will be welcomed and greatly appreciated!

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