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- HP Community
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- Unanswered Topics - Printers
- LASERJET PRO M402dne

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01-04-2018 05:39 AM
I have a network of 5 PC all sharing one HP LaserJet Pro M402dne. The printer is installed on a windows Vista x86 (32 bit) machine, I managed to share this printer with two other desktops both running win XP with no problems. But the other two desktops, one with win7 x64 and one with win10 x64 are both unable to load the driver. Now I now that the other three are all running a 32 bit OS and therefore the driver is compatibile , while the other two 64 bit PCs are trying to load a 32 bit driver which is uncompatible for them , but the thing is, I have always had this network configuration and it always worked fine with Samsung printers , the x64 bit desktops would fetch the driver from the 32bit machine with no problems. Anyways i have tried everything including downloading the 64bit drivers from the HP site. But in reality what you get is a whole app full of folders and files, and buried somewhere deep in there are the 64 bit drivers. Now when i try to share the printer from say th win10 64 desktop, a message pops up saying that the driver could not be found , and then prompts you to manualy point to the folder cointaing the 64 bit driver .inf fie . Tried everyting could not find anything that would be accepted by win10 as a 64bit driver. I read somewhere that this is probably due to the fact that both 32bit and 64bit drivers must have the exect same name for the whole thing to work , and that for some reason known only to them HP has different names for 32 bit and 64 bit drivers . I would REALLY appreciate any help from anyone who can help me solve this .
