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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-30-2017 03:53 PM

HP Recommended
Product: M426fdw
Operating System: Microsoft Windows 7 (64-bit)

Our new M426fdw is a device on a gigabit wired local network connection. We have updated the to the latest firmware (version 20170728, Aug 9, 2017) and power-cycled.

 

There does not seem to be a way to disable energy saving features. While I appreciate the motive, there are valid reasons for customers to not want to use auto-off, auto-sleep features. Not allowing customers to make this decision is heavy-handed and inconveniencing us. We have looked both on the touch panel, documentation, online, and the web control panel without success.

 

Short of sending keep-awake pings at the printer, is there a solution for this?

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