-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Printers
- Mac Not Printing PDF pages (DocuSign, Dotloop)

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

02-18-2021 07:04 PM
Product: HP PageWide 377dw, HP Officejet Pro X476dw
Operating System: macOS 10.15 Catalina
Two HP printers - HP Officejet Pro X476dw and HP PageWide 377dw - will not print DocuSigned areas of PDFs. They will print all other pages of a PDF though.
Only these pages which have gone through a 3rd party website will not print on these two printers. Jobs are sent to the printer, it loads, and then the printer screen never accepts or starts the job and nothing prints.
Another HP Officejet Pro Series will print all DocuSigned pages of a PDF (all pages of any PDF)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.