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‎08-01-2021 01:55 PM - last edited on ‎08-01-2021 02:02 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 8020
Operating System: Chrome OS
My Chromebook does not recognize my WiFi connected HP OfficeJet Pro 8020 for printing. It does recognize it for scanning.  I have verified that HP OfficeJet Pro 8020 printing is fully functional as I can print to it from my other WiFi connected devices.  However when I try to print to it on my Chromebook, the print selection dialog does not offer the printer as an available option.  
 
I have tried deleting and re-adding the HP.  That did not work.  I have tried deleting and manually adding the HP via its IP address.  That also did not work.
 
In short, the HP OfficeJet Pro 8020 is properly connected to my WiFi and it can print.  However my Chromebook does not recognize it for printing.
 
How can I fix the problem?
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