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‎05-30-2021 07:56 AM

HP Recommended
Product: HP DeskJet 2132 All-in-one Printer
Operating System: macOS 11.0 Big Sur

Hi All,

 

No luck with the telephone hotline so I'm trying to get some help here. I have an HP DeskJet 2132 All-in-one Printer, connected to my Mac running macOS 11 (Big Sur). I have been recently prompted to update my printer's driver through HP's official website. I then installed the "HP Easy Start" application which can easily detect my HP printer via a USB cable. However, that application then prompted me to install "HP Smart", apparently the latest driver, from App Store. The installation was smooth, however the "HP Smart" application cannot detect my printer at all, no matter how many times I try. I have also tried re-starting my computer, re-plugging the USB cable on both ends. It just doesn't help. Please can anyone help?

 

Thank you.

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