• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-26-2021 07:39 PM

HP Recommended
Product: 2011 OfficeJet Pro 8100
Operating System: Microsoft Windows 10 (64-bit)

The problem showed up when I connected new Modem and Router from Spectrum.  Now I have no wireless connection between computer and printer.  Print job goes to que, but stuck there.

The product is a 2011 HP Officejet Pro 8100 and has performed well since 2012.

My computer is a Dell laptop.

I have internet, email, and WiFi.

My Smart TV works fine.

I have asked Spectrum for technical help.  So far nothing seems to work.

I am 80+ years old and sometimes a little slow.

Thank you all in advance.   CVA-Hank

 

 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.