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‎05-16-2020 08:58 AM

HP Recommended
Operating System: Chrome OS

Printing to a new printer from Chromebook problem: the old printer driver/installation data interfere with a connection to the new printer. Cannot figure out where the old driver/profile is stored so that I can remove it (or at least update it to the new printer). Printer menu shows both printers - but with the same name! So it's a guess and when I guess wrong, it locks the Chromebook onto that printer and then it's restart and try again.

Anyone can give me a hint on where to go to erase the old printer profile?

Thanks for any leads.

Carls22

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