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‎09-25-2020 01:31 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

This is the solution or at least it worked for me - thanks so much to the lady who posted it last year!

 

  • Go to Devices and Printers
  • Select 'Add a printer'
  • "The printer that I want isn't listed"
  • "My printer is a little older. Help me find it."
  • My printer popped up as 'ENVY 4520 series (HP)'
  • "Replace my current driver"

I followed through until the install completed. Once it was done there was a new icon for 'HP ENVY 4520 series' under printers. There was still an icon for the other driver with all the glitches, but, to avoid anything else funky happening, I left it alone. The new driver has no issues printing double sided and in color in any program. I'm not sure that this will work for everyone, and I could not tell you why it worked for me. Good luck to everyone with this craziness. HP support needs to do more digging and find the root cause of these issues.

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