• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
CP5525dn
Microsoft Windows 10 (64-bit)

I have a newly purchased CP5525dn printer.   On the Configuration Report,  it shows Firmware Datacode: 20140619.

There is no "Firmware Update" link on the EWS on any of the left hand menus.   In Webjetadmin,   it shows that the firmware is up to date,   even though I downloaded and imported cljCP5525_fs3_fw_2308974_579753.bdl to try and do a firmware upgrade.  (Which is the latest and greatest)

I take that it has to be switched to FutureSmart3,  but there are no tabs on the EWS,  the Control Panel or under Config - Device in Webjetadmin.    Is there some interm level of firmware that has to be installed or am I missing something in switching to FutureSmart Level 3?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.