• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-15-2021 06:32 AM

HP Recommended
Product: HP LaserJet MFP M426dw
Operating System: Microsoft Windows 10 (64-bit)

Hello,

This printer, HP LaserJet MFP M426dw, is installed on a Windows print server. With every driver update (which happened 2 times last month) I have to go to each and every computer and enter my admin account, in order to update the drivers, because if I don't then no one can print, and the computers are a lot.

Do-you-trust-this-printer.jpg

I got tired of getting calls and updating every computer, so I decided to change the driver type on the print server to V4. I found out that these drivers don't require admin privileges when they update. 

I downloaded this driver:

3060.png

installed it on the print server, deleted and reinstalled the printer using this new driver and deployed the printer to the rest of the domain computers. The problem now is that when someone prints a page with an error message also appears:

MicrosoftTeams-image.jpg

 

This also happen on other HP printers that we own, like M402 and M553. How can I resolve this?

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.