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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-22-2020 11:47 AM

HP Recommended
Product: M479
Operating System: Microsoft Windows 10 (64-bit)

I have a M479fdw connected by wifi.

When I use the Print and Scan Doctor is shows two printers but can't get more exact than 8f-9f

The second one also doesn't look the same and there's nothing at that IP address.

2 printers on print and scan doctor screenshot.jpg

How can I remove the phantom printer?

Should the real one be recognised as M479fdw or is the detection good enough?

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