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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Mac book pro (15 inch, 2017)
macOS 10.15 Catalina

Hi,

My old photosmart 3210 all-in-one product isn't working anymore under 10.15. It was perfectly working with 10.14. Downloading the latest printer drivers Mac Printer Driver 5.1 doesn't help neither. Test page is perfectly printed and also all device information such a ink levels are read out from the system. Printing and scanning however isn't working anymore. 

Any suggestions?

Thank you.

 

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