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‎12-23-2021 11:45 AM

HP Recommended
Product: HP Officejet Pro 8630
Operating System: Microsoft Windows 10 (64-bit)

HP Officejet Pro 8630.  After printing contstantly for over an hour, I had to replace the black ink cartridge, which I did. Then I got the following error message: "Printer Failure. There is a problem with the printer or ink system. Turn the printer off, then on. If you continue to get this message, contact HP." The instructions on the device screen also inlcuded the instruction to turn the machine all the way off, uplug the power cable, then power it back up. Which I did.  Adn continue to get this error. HP help bot suggested a possible problem with leaky cartridges, but that doesn't seem to be it. And since the warranty on this printer expired in 2017 I will have to pay to actually talk to a human, if I coudl get to one.

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