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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-31-2021 05:51 PM

HP Recommended
Product: SL-M2020W

Hi,

I have a five years old SL-M2020W that after a power outage at my house, it turned back on and the power Button and Status LED (Green) are steadily on. Connecting it to my computer through the USB cable it shows the device as DOWNLOAD-BOOT. I have already tried load back the firmware in the printer with the usblist2.exe. It loads the firmware, the status LED blinks and the printers restarts itself back to the previous state. Is there anything I  can do  to take the printer out of this state?

 

Thanks

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