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- Printer blocked 'document' while mobile printing notificatio...

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01-25-2021 12:56 AM
My mobile printing was working through mobile direst, however I kept getting notifications on my android phone that the printer blocked some documents. I also had the odd notification saying that the printer would not print encrypted jobs, even though they weren't encrypted.
I followed some online instructions where it suggested clearing the cache and the data and now it won't work at all.
I can still connect to WiFi direct but for some reason it won't connect to my actual wireless Internet and the Internet light either flashes or is off. Again I have followed instructions with using the wps button etc but nothing is working.
I desperately need this to print off my sons school work.
Any advice on what I can do please?
