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‎01-17-2020 11:25 AM

HP Recommended
Product: Envy 5530
Operating System: Microsoft Windows 10 (64-bit)

Two days ago I switched from AT&T phone and internet to Spectrum phone and internet.  Immediately I could not get my Envy 5530 to connect to the Spectrum router, an Askey RAC2V1K.  I tried everything I could find on the internet and nothing worked.  Finally I removed the HP drivers and then ran CCleaner in both the normal mode and the registry repair mode.  I then shut off the computer, the printer, the router and the modem.  I connected the printer to my computer by USB and powered everything back up.  I reinstalled the drivers and when it asked if I also wanted to set up wireless I said yes.  After it was done it needed to reboot.  I did so and while rebooting I disconnected the USB.  After rebooting the wi fi printing worked.  I think it was a problem with left overs in the registry so I definitely advise CCleaner(a free download).  All is well now and I understand setting up wireless printing with Spectrum routers and HP printers is a widespread problem.

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