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‎02-20-2021 06:26 PM

HP Recommended
Product: Hp 6978
Operating System: Other

My printer is saying printer jam, checked for paper, printer is Clean and clear of paper..  

 

Ink cartridge is stuck to the right.  How can I reset printer. I factory reset and that did nothing.  I read others had trouble with this too . Did anyone find a solution to this issue. 

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