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‎08-08-2021 07:18 AM - last edited on ‎08-08-2021 08:46 AM by Retired

HP Recommended
Product: Office Jet Pro 9010
Operating System: Microsoft Windows 10 (64-bit)

I just recently started being unable to print anything from a desktop computer hooked up via wireless.  I get a pop up message "printer is in an error state."  I tried completely reinstalling everything from scratch with no luck.  I have tried print and scan doctor and everything has a green check mark, but then I can't even print a test page and it says "your printer has a serious issue" or something similar.  There is no issue with the printer.  It prints fine from a different desktop, phones, and a laptop.  I am at a loss regarding what to try next.

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