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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-16-2019 05:30 AM

HP Recommended
Product: LaserJet 1010 HB
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have successfully connected my hp LaserJet 1010 HB printer via USB cable to my TL-WR842ND v2 router. On a Windows XP PC i have installed the TP-LINK USB Printer Controller Utility and the LaserJet 1010 HB printer is available in the list of auto-connecting printers for use. And it all works well.


Now, on my other this time Windows 10 PC al also first installed successfully the standalone LaserJet 1010 HB printer, and it works fine as a standalone printer:

screenshot-community.tp-link.com-2019.08.16-14_03_40.png

 

Then i installed the Windows 10 version of TP-LINK USB Printer Controller Utility on that Windows 10 machine:

screenshot-community.tp-link.com-2019.08.16-14_06_02.png


As you may see from screenshot, the TP-LINK USB Printer Controller Utility has found over network the mentioned TL-WR842ND v2 router and the LaserJet 1010 HB printer attached to it. Yet the TP-LINK USB Printer Controller Utility cannot auto-connect to LaserJet 1010 HB printer, and the printer is not actually listed in the list list of printers of available for auto-connection:

screenshot-community.tp-link.com-2019.08.16-14_10_46.png

 

I can't understand what is the problem, is it the TP-LINK USB Printer Controller Utility version, or printer driver? Any suggestions on how to solve that?

 

Thanks a bunch!

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