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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-24-2021 07:24 AM

HP Recommended
Product: DeskJet 842c
Operating System: Other

I have an HP DeskJet 842c. I just bought a refilled ink cartridge because the old one dried up, and it was working fine. I noticed that the blue in the printed images was turning into streaks, and on the next print, there was no blue. I tested the cartridge by running a damp tissue over the ink heads and blue did show up. I also cleaned the connectors on the back of the cartidge as well. I also tried running the "Clean Heads" and "Prime" tools in the software but that didn't help. The printer can only print in red, yellow, and black now.

The tricolor Ink cartridge is C6625AN

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