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- Printer not shown in device manager

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11-19-2020 10:10 AM
Product: Deskjet6980
Operating System: Microsoft Windows 7 (64-bit)
Computer does not connect to printer. To print I must remove printer and then add printer using devices and printers screen. Printer will work for several days and then not respond to a print command. Printer does not show in device manager. I have tried running the setup disk that came with the purchase in 2007 without success. I can not find drivers on the HP web site and, if I could, how do you install them when the printer is not listed in Device Manager? Thank you for your assistance.

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